B44 Privacy Policy — How We Handle Your Personal Data in Bangladesh

1. About This Policy

B44 takes the privacy of its users seriously. This Privacy Policy describes how B44 collects, processes, stores, and protects personal information provided by users of the platform, including during registration, account use, and any communications with our support team.

This policy is intended to be clear and straightforward. If you have questions about any part of it, you can contact us using the details at the end of this page. This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, which together govern your use of B44.

By registering an account or continuing to use the B44 platform, you confirm that you have read this policy and consent to the collection and use of your information as described here.

2. Information We Collect

B44 collects personal information in the following ways:

Information you provide directly:

• Full name and date of birth (required to verify that you are 18 or older).
• Email address and contact details provided during registration.
• Username and password created for your account.
• Identity documents submitted during verification checks, where applicable.
• Any information included in communications you send to B44 support.

Information collected automatically:

• IP address and approximate geographic location at the time of access.
• Device type, browser type, and operating system.
• Pages visited on the B44 platform and time spent on each section.
• Session data, including login times and activity logs.
• Cookie data, as described in Section 4 of this policy.

B44 does not collect payment card numbers or full financial account details directly. Payment processing is handled through third-party payment providers, and their own privacy policies apply to that data.

3. How We Use Your Information

The personal information collected by B44 is used for the following purposes:

• To create and manage your registered account on the platform.
• To verify your identity and confirm that you meet the 18+ age requirement before granting access to betting and gaming features.
• To process deposits, withdrawals, and account transactions in connection with your use of the platform.
• To provide customer support and respond to queries or complaints submitted by you.
• To monitor platform activity for security purposes, including detecting and preventing fraud, unauthorised access, and abuse.
• To comply with applicable legal and regulatory obligations, including identity verification requirements.
• To send account-related communications, such as transaction confirmations or security alerts. B44 does not send unsolicited marketing emails without your consent.
• To improve the platform based on aggregated, anonymised usage data.

B44 does not use your personal information to build advertising profiles or sell your data to third-party marketers.

4. Cookies and Tracking Technologies

B44 uses cookies and similar technologies to support the operation of the platform. Cookies are small text files stored on your device when you visit a website. They help the platform remember your session, maintain your login state, and understand how users interact with different sections of the site.

The types of cookies used on B44 include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. Without these, core features of B44 would not work correctly.
• Functional cookies: Used to remember your preferences and settings, such as language or display options, to improve your experience on return visits.
• Analytics cookies: Used to collect anonymised data about how users navigate the platform. This helps B44 identify areas for improvement. This data is not linked to individual user identities.

Most browsers allow you to control or disable cookies through their settings. However, disabling essential cookies may affect your ability to use certain features of the B44 platform, including logging in to your account.

By continuing to use B44 after being informed of cookie use, you consent to the use of cookies as described above.

5. Data Sharing and Third Parties

B44 does not sell, rent, or trade your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, relevant transaction details are shared with the payment provider handling that transaction. These providers operate under their own privacy policies.
• Identity verification services: Where identity checks are required, your submitted documents may be processed by a third-party verification service. This is done solely for the purpose of confirming your identity and age.
• Legal and regulatory requirements: B44 may disclose personal information where required to do so by applicable law, court order, or in response to a legitimate request from a relevant authority.
• Platform service providers: B44 may use third-party services to support platform infrastructure, such as hosting or security monitoring. These providers are only given access to the data necessary to perform their specific function and are not permitted to use it for other purposes.

In all cases where data is shared with third parties, B44 takes reasonable steps to ensure that those parties handle your information responsibly and in a manner consistent with this policy.

6. Data Retention

B44 retains personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with applicable requirements. The specific retention period may vary depending on the type of data and the purpose for which it was collected.

Account information, transaction records, and identity verification data may be retained for a period following account closure to meet legal, compliance, or dispute resolution obligations. After the applicable retention period has passed, data is deleted or anonymised.

If you request the deletion of your account and associated data, B44 will process that request subject to any legal obligations that require certain records to be retained for a defined period. You will be informed if any data must be retained beyond your deletion request.

7. Security of Your Information

B44 applies technical and organisational measures to protect the personal information of its users against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews of platform systems.

While B44 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure:

• Use a strong, unique password for your B44 account and do not share it with anyone.
• Log out of your account after each session, especially on shared or public devices.
• Contact B44 support immediately if you suspect that your account has been accessed without your authorisation.

B44 will never ask for your password via email or any other communication channel. If you receive a message claiming to be from B44 and asking for your password, treat it as suspicious and do not respond.

8. Your Rights Over Your Data

As a registered user of B44, you have certain rights in relation to the personal information held about you. These include:

• Access: You may request a copy of the personal information B44 holds about you.
• Correction: If any of your personal information is inaccurate or incomplete, you may request that it be corrected.
• Deletion: You may request the deletion of your personal data, subject to any legal obligations that require B44 to retain certain records.
• Restriction: In certain circumstances, you may request that B44 restrict the processing of your personal information.
• Objection: You may object to the processing of your personal information where B44 is relying on a legitimate interest as the legal basis for processing.

To exercise any of these rights, contact B44 support by email with a clear description of your request. B44 will respond within a reasonable timeframe. Identity verification may be required before processing certain requests to protect the security of your account.

9. Children and Minors

B44 is strictly an adults-only platform. The platform is not directed at, and does not knowingly collect personal information from, individuals under the age of 18. Registration requires users to confirm that they are 18 or older, and age verification checks may be carried out as part of the account process.

If B44 becomes aware that personal information has been collected from a person under the age of 18, that account will be closed and the associated data will be deleted as promptly as reasonably possible.

If you are a parent or guardian and believe that a minor has registered on B44, please contact support immediately so the matter can be investigated and resolved.

10. Changes to This Policy

B44 may update this Privacy Policy from time to time to reflect changes in platform practices, applicable requirements, or other operational reasons. When changes are made, the updated policy will be published on this page with a revised date at the top.

It is your responsibility to review this page periodically. Continued use of the B44 platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and may request account closure by contacting support.

11. Contact

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to raise a privacy-related concern, you can contact the B44 support team by email.

support at b44.bar

Please include your registered account details and a clear description of your query to help us respond efficiently. For general platform questions, the FAQ page may already have the answer you need.